SCORM Compliant Package-BSBOPS202 Engage with customers SCORM Units of competency FBPOPR1017 Follow

Units of competency FBPOPR1017 Follow work procedures to maintain quality FBPPPL1001 Communicate workplace information FBPOPR2074 Carry out manual handling tasks FBPFSY1002 Follow work procedures to maintain food safety FBPWHS1001 Identify safe work practices If you require RPL Kits with comprehensive benchmarking

Core units FNSACC511 Provide financial and business performance information FNSACC512 Prepare tax documentation for individuals FNSACC513 Manage budgets and forecasts FNSACC514 Prepare financial reports for corporate entities FNSACC516 Implement and maintain internal control procedures FNSACC517 Provide management accounting information Elective Units BSBITU402 Develop and use complex spreadsheets FNSACC408 Work effectively in the accounting and bookkeeping industry FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools FNSTPB503 Apply legal principles in consumer and contract law Additional electives FNSTPB504 Apply legal principles in corporations and trust la FNSTPB505 Apply legal principles in property law FNSACC601 Prepare and administer tax documentation for legal entities FNSACC607 Evaluate business performance If you require RPL Kits with comprehensive benchmarking

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets If you require RPL Kits with comprehensive benchmarking

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBOPS202 Engage with customers SCORM Units of competency FBPOPR1017 Follow* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.