Unit Knowledge Guide-ICTSAS527 Manage client problems AHC Core units BSBLDR511 Develop and

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM16008A Interact with computing technology MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MEM08002C Pre-treat work for subsequent surface coating MEM08007B Control surface finish production and finished product quality MEM08011B Prepare surfaces using solvents and/or mechanical means MEM08012B Prepare surfaces by abrasive blasting (basic) MEM08013B Prepare surfaces by abrasive blasting (advanced) MEM08014B Apply protective coatings (basic) MEM08015B Apply protective coatings (advanced) PMBPROD241 Lay up rubber lining or lag pulleys PMBPROD242 Bond polymers to surfaces PMBPROD265 Operate portable vulcanising equipment MEM11001C Erect/dismantle scaffolding and equipment MEM11002C Erect/dismantle complex scaffolding and equipment MEM11003B Coordinate erection/dismantling of complex scaffolding/equipment MEM11004B Undertake dogging MEM11010B Operate mobile load shifting equipment MEM07001B Perform operational maintenance of machines/equipment MEM11012B Purchase materials MEM11016B Order materials MEM12001B Use comparison and basic measuring devices MEM15003B Use improvement processes in team activities If you require RPL Kits with comprehensive benchmarking

Units of competency BSBESB401 Research and develop business plans BSBESB403 Plan finances for new business ventures BSBESB407 Manage finances for new business ventures BSBESB405 Manage compliance for small businesses * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTOHC006 Apply fluoride varnish HLTAHW025 Provide information and strategies in health care HLTOHC005 Use basic oral health screening tools HLTOHC002 Inform and support patients and groups about oral health HLTOHC001 Recognise and respond to oral health issues If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTSAS527 Manage client problems AHC Core units BSBLDR511 Develop andOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner