Session Plan-BSBCUS301 Deliver and monitor a service to customers Graduate Certificate This fulfills training package requirements

This fulfills training package requirements and the collection of supporting documentation and evidence

Australian Digital Capability Framework (ADCF)

RTO Policies and Procedures - SRTOs 2015 and CRICOS

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

engaging and compliant classroom delivery of a qualification

Session Plan-BSBCUS301 Deliver and monitor a service to customers Graduate Certificate This fulfills training package requirementsOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these