Learner Resources-TLIJ0003 Apply quality systems Quote Units of competency BSBRSK501 Manage

Units of competency BSBRSK501 Manage risk HLTWHS004 Manage work health and safety CHCLEG003 Manage legal and ethical compliance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i

Core units CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

Units of competency PSPETH003 Promote the values and ethos of public service PSPLEG003 Promote compliance with legislation in the public sector PSPGEN047 Promote diversity PSPGEN054 Use complex workplace communication strategies If you require RPL Kits with comprehensive benchmarking

Learner Resources-TLIJ0003 Apply quality systems Quote Units of competency BSBRSK501 ManageOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all