Class Activity Book-BSBHRM403 Support performance-management processes Certificate III Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Core units BSBTWK201 Work effectively with others SITHIND006 Source and use information on the hospitality industry SITHIND007 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM007 Show social and cultural sensitivity SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs FBPFSY4001 Supervise and maintain a food safety plan FBPTEC4003 Control food contamination and spoilage FBPTEC4007 Describe and analyse data using mathematical principles MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBINS401 Analyse and present research information FBPAUD4001 Assess compliance with food safety programs FBPFST4001 Apply food processing technologies FBPFST4002 Carry out sampling and testing of milk at receival FBPFST4003 Apply digital technology in food processing FBPFST4005 Document food processes and supporting procedures FBPFST4007 Establish operational requirements for a food processing enterprise FBPFST4012 Apply water management principles to the food industry FBPFST5001 Monitor refrigeration and air conditioning systems in food processing FBPFST5002 Identify and implement required process control for a food processing operation If you require RPL Kits with comprehensive benchmarking

procedures and programs CUAIND413 Communicate effectively with arts professionals Elective units BSBCMM411 Make presentations BSBCRT311 Apply critical thinking skills in a team environment BSBCRT412 Articulate

Units of competency BSBHRM513 Manage workforce planning CHCECD001 Analyse and apply information that supports employment and career development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Class Activity Book-BSBHRM403 Support performance-management processes Certificate III Core units BSBINS301 Develop andOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the