Self-Study Guide-ICTWEB517 Create web-based programs NUR Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Australian Digital Capability Framework (ADCF)

Core units BSBTEC402 Design and product complex spreadsheets FNSACC521 Provide financial and business performance information FNSACC522 Prepare tax documentation for individuals FNSACC523 Manage budgets and forecasts FNSACC524 Prepare financial reports for corporate entities FNSACC526 Implement and maintain internal control procedures FNSACC527 Provide management accounting information Elective units BSBLDR413 Lead effective workplace relationships FNSACC601 Prepare and administer tax documentation for legal entities FNSACC607 Evaluate business performance FNSFMK515 Comply with financial services regulation and industry codes of practice If you require RPL Kits with comprehensive benchmarking

Core units BSBINS309 Maintain business records TAEDEL301 Provide work skill instruction TAEDES401 Design and develop learning programs TLIC1051 Operate a commercial vehicle TLIC3036 Apply safe car driving behaviours TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills TLIL2060 Complete induction to the transport industry TLIL4009 Manage personal work priorities and professional development TLIM0001 Conduct learner driver training TLIM4001 Develop safe car driving behaviours in others * We can develop additional elective units that are not listed on request (Please contact us for further information)

*Conditions apply

Self-Study Guide-ICTWEB517 Create web-based programs NUR Units of competency SITXCCS007 EnhanceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the