Self-Study Guide-AURACA101 Respond to customer needs and enquiries in an automotive workplace SIS implement and monitor policy and

implement and monitor policy and procedures FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSRSK612 Determine and manage risk exposure strategies Elective units BSBMGT517 Manage operational plan FNSACC511 Provide financial and business performance information FNSACC609 Evaluate financial risk FNSACC624 Monitor corporate governance activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our LLN Kits are developed according to ACSF (Australian Core Skills Framework)

specifications and drawings for carpentry work CPCCCA3028 Erect and dismantle formwork for footings and slabs on ground CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2012 Work safely at heights CPCCCO2013 Carry out concreting to simple forms CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM3001 Perform construction calculations to determine carpentry material requirements CPCCOM3006 Carry out levelling operations CPCCWHS2001 Apply WHS requirements

Units of competency CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services * We can develop additional elective units that are not listed on request (Please contact us for further information)

measure and estimate familiar quantities for work Elective units FBPRBK2003 Assist sponge cake production FBPRBK2004 Assist basic bread production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-AURACA101 Respond to customer needs and enquiries in an automotive workplace SIS implement and monitor policy andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the