Assessment Kit-BSBSS00127 Contact Centre Team Manager Skill Set ICT Type C Buildings BSBPMG422 Apply

Type C Buildings BSBPMG422 Apply project quality management techniques CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

health and environment policies and procedures FWPCOR4202 Monitor and review forestry operations FWPCOR4203 Monitor quality and product care procedures Elective units PUAFIR506 Conduct complex prescribed burns PUAFIR515 Develop complex prescribed burn plans BSBOPS403 Apply business risk management processes BSBSTR402 Implement continuous improvement BSBINS402 Coordinate workplace information systems BSBPMG427 Apply project procurement procedures BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBCMM411 Make presentations If you require RPL Kits with comprehensive benchmarking

Core units SIRCCCS001 Interact with pharmacy customers SIRCIND001 Work effectively in a community pharmacy SIRCINF001 Use pharmacy practices for infection control HLTWHS001 Participate in workplace health and safety Elective units SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRXCEG008 Manage disrespectful

implement and evaluate an incident response plan ICTSAS527 Manage client problems ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK562 Configure internet gateways ICTCYS610 Protect critical infrastructure for organisations Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Assessment Kit-BSBSS00127 Contact Centre Team Manager Skill Set ICT Type C Buildings BSBPMG422 ApplyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of