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Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit
inspect and test products to specifications If you require RPL Kits with comprehensive benchmarking
CPCCCM1013A Plan and organise work
terminate and maintain low voltage underground polymeric cable* UETDREL001 Apply environmental requirements UETDREL004 Operate plant and equipment in the vicinity of live electrical apparatus UETDREL005 Work safely in the vicinity of live electrical apparatus UETDRIS008 Install and maintain electrical apparatus UETDRIS011 Install and maintain low voltage underground services Elective Units UETDRDU001 Conduct high voltage testing of underground power cable system UETDRDU016 Lay power cables UETDRDU017 Locate faults in underground power cables UETDREL003 Identify and apply controls for alternate supplies on the distribution network* UETDRIS014 Install and replace energy meters and associated equipment If you require RPL Kits with comprehensive benchmarking
weeds and diseases AHCCHM406 Provide advice and sell farm chemicals AHCIRG349 Recommend irrigation products and services If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-CPPBDN4103 Use CAD software to produce drawings for building design projects Certificate III Core units BSBDIV501 Manage diversityOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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