SCORM Compliant Package-VU21353 Research pathways and produce a learning plan and portfolio AUR Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

collect feedback from industry

Elective units MSS408001 Develop the competitive systems and practices approach MSS408002 Audit the use of competitive tools MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS017009 Analyse and determine organisational risk areas in sustainability MSS017010 Determine process loss through mass or energy balancing If you require RPL Kits with comprehensive benchmarking

and strengthen these foundational skills in line with the Australian Core Skills Framework (ACSF)

procedures and programs If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-VU21353 Research pathways and produce a learning plan and portfolio AUR Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.