Unit Knowledge Guide-SITXFSA005 Use hygienic practices for food safety RTO Policies and Procedures Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SITHFAB021 Provide responsible service of alcohol SITHIND006 Source and use information on the hospitality industry SITHIND008 Work effectively in hospitality service SITXCCS014 Provide service to customers SITXCOM007 Show social and cultural sensitivity SITXFIN007 Process financial transactions SITXFSA005 Use hygienic practices for food safety SITXHRM007 Coach others in job skills SITXWHS005 Participate in safe work practices Elective units SIRXCEG008 Manage disrespectful

services and assets CPCCLDG3001 Licence to perform dogging CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

Units of competency CUADTM611 Teach high level classical ballet dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAAP003 Analyse and respond to client health information HLTOTH001 Apply casts HLTOTH002 Modify casts HLTOTH003 Remove casts HLTOTH004 Apply orthopaedic devices HLTOTH005 Modify orthopaedic devices HLTOTH006 Remove orthopaedic devices Elective units CHCCCS006 Facilitate individual service planning and delivery CHCCCS010 Maintain a high standard of service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXFSA005 Use hygienic practices for food safety RTO Policies and Procedures Units of competency SITXCCS007 EnhanceOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner