aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
policies and procedures in the construction industry If you require RPL Kits with comprehensive benchmarking
Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFF2001 Use furniture finishing sector hand and power tools MSFFF2002 Dismantle and re-assemble furniture MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSFGN3002 Estimate and cost job TLID2003 Handle dangerous goods/hazardous substances Elective units MSFFF2003 Remove surface coatings MSFFF2004 Prepare surfaces for finishing MSFFF2005 Maintain spray equipment and booth MSFFF2006 Apply surface coatings by spray gun MSFFF2007 Apply stains
animal and soil material AHCDRG202 Maintain drainage systems AHCINF203 Maintain properties and structures If you require RPL Kits with comprehensive benchmarking
check and record concrete deliveries RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations If you require RPL Kits with comprehensive benchmarking
Session Plan-CPPCLO3108 Clean window coverings AUR aggressive or abusive customers SIRXCEG009Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these