Learner Resources-MSM30116 Certificate III in Process Manufacturing LGA Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCBL329 Install underground cable for communications applications ICTCBL334 Install underground enclosures and conduit If you require RPL Kits with comprehensive benchmarking

Units of competency SISXEMR002 Coordinate emergency responses SISOFLD004 Provide first aid in remote locations HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTWHS001 Participate in workplace health and safety SISXCCS001 Provide quality service SISFFIT010 Deliver pre-choreographed or prescribed group exercise to music SISFFIT009 Deliver pre-choreographed or prescribed community fitness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFPT3010 Pitch raise a piano MSFPT3014 Tune a piano aurally and electronically within time and accuracy constraints MSFPT3009 Develop control of tuning hammers MSFPT3011 Tune unisons aurally to a beatless condition MSFPT3008 Apply piano tuning theory and basic acoustics MSFPT3013 Tune a temperament octave to produce an equally tempered scale MSFPT3015 Voice a piano MSFPT3012 Tune octaves aurally to appropriate stretch MSFPT3016 Provide advice to customers on piano tuning and repair * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-MSM30116 Certificate III in Process Manufacturing LGA Core units FNSASIC314 Provide TierOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all