Learning and Assessment Kit-AURTTA009 Carry out mechanical pre repair operations Professional Development aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency ICTCBL249 Haul underground cable for installation and maintenance work ICTCBL253 Construct underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTCBL211 Install an above ground equipment enclosure ICTPMG201 Prepare site for support installation ICTCBL250 Haul and fix aerial cable ICTTEN318 Inspect

Core units AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG436 Implement an irrigation-related environmental protection program AHCIRG437 Schedule irrigations AHCIRG438 Select and manage pumping systems for irrigation AHCIRG439 Interpret and apply irrigation designs AHCIRG442 Supervise irrigation system installation AHCIRG443 Supervise irrigation system maintenance AHCWHS401 Maintain work health and safety processes Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCDRG403 Coordinate and supervise installation of an irrigation drainage system AHCDRG404 Monitor and control irrigation drainage systems If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC318D Cure concrete RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIICRC317D Finish concrete pavements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 Buildings CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4007 Plan building or construction work CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4012 Read and interpret plans and specifications CPCCBC4014 Prepare simple building sketches and drawings CPCCBC4018 Apply site surveys and set-out procedures to building and construction projects CPCCBC4021 Minimise waste on the building and construction site CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Learning and Assessment Kit-AURTTA009 Carry out mechanical pre repair operations Professional Development aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to