Learner Resources-BSBMGT801 Direct the development of a knowledge management strategy for a business Graduate Diploma Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and verify electrical installations MEM10022 Commission and decommission high and low voltage equipment or installations MEM10023 Design and connect control switching of circuits for building services and industrial equipment MEM10024 Install and troubleshoot luminaires and ancillary equipment MEM10025 Undertake a capstone assessment MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM13017 Apply safety practices

Core units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others BSBWOR204 Use business technology FNSINC301 Work effectively in the financial services industry Elective Units FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations FNSACM302 Prepare

for candidates to provide additional evidence

Units of competency FWPCOT2206 Stack and bind material FWPCOR2205 Follow WHS policies and procedures TLID1001 Shift materials safely using manual handling methods FWPCOT2255 Store materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBMGT801 Direct the development of a knowledge management strategy for a business Graduate Diploma Units of competency SIRXCEG002 AssistOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all