Unit Knowledge Guide-ICTICT201 Use computer operating systems and hardware TLI Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR201 Make simple creative work CUARES202 Source and use information relevant to own arts practice Elective Units BSBCRT101 Apply critical thinking techniques BSBINN201 Contribute to workplace innovation BSBITU101 Operate a personal computer BSBITU102 Develop keyboard skills BSBITU201 Produce simple word processed documents If you require RPL Kits with comprehensive benchmarking

Units of competency AURTTL105 Diagnose and repair LNG fuel systems AURTTL104 Inspect and service LNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AURHTX103 Diagnose and repair heavy vehicle automatic transmissions AURETR144 Diagnose and repair integrated engine and transmission management systems AURTTX009 Overhaul automatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTTEN203 Install and configure a home or small office network ICTTEN207 Install and test internet protocol devices in convergence networks ICTTEN205 Build and maintain a secure network ICTTEN204 Install and configure a small to medium business network ICTTEN206 Operate new media software packages If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTICT201 Use computer operating systems and hardware TLI Core units BSBWHS201 Contribute toOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner