Learning and Assessment Kit-CPCCST2007 Use stonemasonry tools, plant and equipment SIT Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Self-Study Guide The self-study guide is a tool that can be used to help a student extend their learning

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety Elective Units MSL933005 Maintain the laboratory/field workplace fit for purpose MSL973026 Prepare working solutions MSL973027 Perform techniques that prevent cross-contamination CHCCCS020 Respond effectively to behaviours of concern CHCCCS037 Visit client residence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries AURETR116 Read and apply vehicle wiring schematics and drawings AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPCCST2007 Use stonemasonry tools, plant and equipment SIT Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to