SCORM Compliant Package-PSPMGT006 Develop a business case Session Plan Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTPOP026 Monitor and maintain sewage or effluent systems HLTPOP027 Monitor and maintain water supply HLTPOP025 Provide basic repairs and maintenance to health hardware and fixtures If you require RPL Kits with comprehensive benchmarking

and marking keys for consistent evaluation

Units of competency AHCNRM301 Establish an Australian native stingless bee colony If you require RPL Kits with comprehensive benchmarking

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-PSPMGT006 Develop a business case Session Plan Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.