SCORM Compliant Package-RIIRIS402E Carry out the risk management process ELICOS Placement Test Core units BSBCRT411 Apply critical

Core units BSBCRT411 Apply critical thinking to work practices BSBTEC404 Use digital technologies to collaborate in a work environment BSBTWK401 Build and maintain business relationships BSBWHS411 Implement and monitor WHS policies

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans If you require RPL Kits with comprehensive benchmarking

implement and review quality framework BSBMGT608 Manage innovation and continuous improvement CHCLEG003 Manage legal and ethical compliance If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS301 Contribute to work health and safety processes AHCPCM302 Provide information on plants and their culture AHCPMG301 Control weeds AHCPMG302 Control plant pests

SCORM Compliant Package-RIIRIS402E Carry out the risk management process ELICOS Placement Test Core units BSBCRT411 Apply critical* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.