Unit Knowledge Guide-HLTAIN002 Provide non-client contact support in an acute care environment MSM Core units CHCCOM005 Communicate and

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety HLTWHS005 Conduct manual tasks safely BSBWOR301 Organise personal work priorities and development Elective units HLTFSE001 Follow basic food safety practices CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety BSBFLM312 Contribute to team effectiveness BSBINN301 Promote innovation in a team environment BSBCUS301 Deliver and monitor a service to customers If you require RPL Kits with comprehensive benchmarking

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency AHCGRI502 Design vertical gardens and green facades AHCPCM512 Design specialised landscape AHCGRI501 Design roof gardens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDEV001 Confirm client developmental status CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT005 Work within a practice framework HLTWHS001 Participate in workplace health and safety Elective units CHCEDU009 Provide parenting

Units of competency ICTRFN407 Conduct radio frequency measurements ICTEDU301 Train customers in new technology ICTDRE302 Locate and rectify digital reception equipment faults ICTTEN425 Design

Unit Knowledge Guide-HLTAIN002 Provide non-client contact support in an acute care environment MSM Core units CHCCOM005 Communicate andOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner