Unit Knowledge Guide-BSBOPS305 Process customer complaints Ready for Sale Units of competency BSBPMG531 Manage

Units of competency BSBPMG531 Manage project time BSBSTR601 Manage innovation and continuous improvement BSBSTR501 Establish innovative work environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems RIICCM206D Support plant operations RIICRC321E Use automated paving guidance systems RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPMG407A Apply risk management techniques CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4005A Produce labour and material schedules for ordering CPCCBC4010B Apply structural principles to residential low rise constructions CPCCBC4011B Apply structural principles to commercial low rise constructions CPCCBC4012B Read and interpret plans and specifications CPCCBC4013A Prepare and evaluate tender documentation Elective Units CPCCBC4014A Prepare simple building sketches and drawings CPCCBC4006B Select

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel If you require RPL Kits with comprehensive benchmarking

Core units BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures Elective units BSBESB301 Investigate business opportunities Group A BSBESB407 Manage finances for new business ventures Group A BSBMKG434 Promote products and services Group B BSBOPS404 Implement customer service strategies Group B BSBSTR401 Promote innovation in team environments Group B BSBSTR501 Establish innovative work environments Group B If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBOPS305 Process customer complaints Ready for Sale Units of competency BSBPMG531 ManageOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner