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Stage 2: Includes:
Student Assessment Pack
or bridging programs
Class activities book
The kit also includes instructions regarding evidence-gathering tasks (where applicable)
Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Unit Stage 2: Includes:Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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