Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCRT512 Originate and develop concepts BSBXCS402 Promote workplace cyber security awareness and best practices BSBXTW401 Lead and facilitate a team ICTICT517 Match ICT needs with the strategic direction of the organisation ICTICT532 Apply IP
Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCASW309 Interpret Aboriginal cultural landscape AHCASW307 Support the documentation of Aboriginal cultural landscapes AHCASW501 Survey and report on Aboriginal cultural sites LGALAND504A Undertake effective consultation with Indigenous people on matters of cultural heritage AHCILM508 Propose a negotiated outcome for a given area of Country * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCMM411 Make presentations BSBCRT412 Articulate
Session Plan-FWPCOT2261 Process orders and prepare for despatch Skill Set Units of competency SIRXCEG002 AssistOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these