Learning and Assessment Kit-CPPCMN3004 Respond to enquiries and complaints TLI Core units AUMAMM001 Influence and

Core units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AUMFMM003 Plan and organise automotive production and assembly processes MSS403041A Facilitate breakthrough improvements Electives AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATA008 Produce drawings manually AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURMTE101 Test engines using a dynamometer AURTTA021 Diagnose complex system faults BSBLED401 Develop teams and individuals BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG436 Implement an irrigation-related environmental protection program AHCIRG437 Schedule irrigations AHCIRG438 Select and manage pumping systems for irrigation AHCIRG439 Interpret and apply irrigation designs AHCIRG442 Supervise irrigation system installation AHCIRG443 Supervise irrigation system maintenance AHCWHS401 Maintain work health and safety processes Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCDRG403 Coordinate and supervise installation of an irrigation drainage system AHCDRG404 Monitor and control irrigation drainage systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area BSBSUS511 Develop workplace policies and procedures for sustainability CUAPPR512 Develop sustainability of own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry HLTAID001 Provide cardiopulmonary resuscitation ICTCBL253 Construct underground telecommunications infrastructure ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL211 Install an above ground equipment enclosure ICTTEN202 Use hand and power tools ICTPMG201 Prepare site for support installation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units PSPETH002 Uphold and support the values and principles of public service PSPGEN038 Identify and treat risks PSPGEN042 Exercise delegations PSPGEN043 Apply government processes PSPLEG002 Encourage compliance with legislation in the public sector PSPPCM004 Plan procurement PSPPCM005 Develop and distribute requests for offers PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts Electives PSPGEN027 Gather and analyse information PSPGEN024 Use resources to achieve work unit goals PSPGEN076 Use public sector financial processes PSPPCM002 Dispose of assets BSBPMG522 Undertake project work BSBMKG408 Conduct market research * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPPCMN3004 Respond to enquiries and complaints TLI Core units AUMAMM001 Influence andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to