Learning and Assessment Kit-CHCFAM005 Facilitate and monitor contact Qualification present and debate ideas BSBCRT413

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB401 Research and develop business plans BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBINS410 Implement records systems for small business BSBLDR413 Lead effective workplace relationships BSBMKG431 Assess marketing opportunities If you require RPL Kits with comprehensive benchmarking

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts * We can develop additional elective units that are not listed on request (Please contact us for further information)

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CHCFAM005 Facilitate and monitor contact Qualification present and debate ideas BSBCRT413Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to