Learning and Assessment Kit-AURETR009 Install vehicle lighting and wiring systems RTO Forms Our unit knowledge guide supports

Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package

Core units BSBINM401 Implement workplace information system BSBMGT502 Manage people performance BSBSMB420 Evaluate and develop small business operations FNSCUS501 Develop and nurture relationships with clients

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

the EAP (English for Academic Purposes) courses prepare students with the academic English skills required for success in the vocational education and training (VET) qualifications

literacy and numeracy skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURETR009 Install vehicle lighting and wiring systems RTO Forms Our unit knowledge guide supportsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to