Learner Guide-SIRXCEG007 Develop online customer service standards Discount Core units AHCAGB504 Plan production

Core units AHCAGB504 Plan production for the whole business AHCORG506 Manage an agroecology production system Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG408 Manage on farm composting AHCORG503 Design and document an organic farm landscape AHCORG504 Develop and manage a community based marketing supply chain AHCORG505 Develop and monitor a sustainable production plan AHCORG507 Develop an organic and biodynamic management plan If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN4970 Work with digital information ICPSUP2810 Use computer systems in the printing and graphic arts sectors ICPPRN3850 Apply software applications to digital production * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and interpret threat data ICTCYS405 Develop cyber security incident response plans ICTCYS404 Run vulnerability assessments for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures Elective units BSBESB301 Investigate business opportunities Group A BSBESB407 Manage finances for new business ventures Group A BSBMKG434 Promote products and services Group B BSBOPS404 Implement customer service strategies Group B BSBSTR401 Promote innovation in team environments Group B BSBSTR501 Establish innovative work environments Group B If you require RPL Kits with comprehensive benchmarking

Learner Guide-SIRXCEG007 Develop online customer service standards Discount Core units AHCAGB504 Plan productionOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce