Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSS405001 Develop competitive systems and practices for an organisation MSS405013 Facilitate holistic culture improvement in an organisation Elective units MSS405004 Develop business plans in an organisation implementing competitive systems and practices MSS405005 Manage competitive systems and practices responding to individual and unique customer orders MSS405006 Develop a Balanced Scorecard MSS405007 Introduce competitive systems and practices to a small or medium enterprise MSS405008 Analyse and map a value stream MSS405009 Manage a value stream MSS405014 Develop a communications strategy to support operations MSS405015 Manage relationships with non-customer external organisations MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS404054 Apply statistics to operational processes MSS405020 Develop quick changeover procedures MSS405021 Develop a Just in Time system MSS405022 Design a process layout MSS405023 Develop a levelled pull system for operations and processes MSS405024 Apply the theory of constraints MSMSUP390 Use structured problem solving tools MSS014009 Evaluate sustainability impact of a work or process area * We can develop additional elective units that are not listed on request (Please contact us for further information)
organise and facilitate learning in the workplace Elective units CHCLEG001 Work legally and ethically CHCMGT003 Lead the work team BSBHRM40 Support the recruitment
Units of competency CUAGRD411 Research and apply graphic design techniques CUADES302 Explore and apply the creative design process to 2D forms CUAGRD312 Use typography techniques CUADES411 Generate design solutions If you require RPL Kits with comprehensive benchmarking
Units of competency MSL954004 Obtain representative samples in accordance with sampling plan MSMBIO303 Distil bioproducts MSMBIO302 Ferment biomaterial to produce bioproducts MSL973013 Perform basic tests MSMBIO304 Separate and recover bioproducts If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-VU23781 Work with fractions, decimals and percentages in familiar and predictable situations Ready for sale Units of competency PSPGEN002 Use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.