Learner Resources-SIRSS00023 Participate in Work Health and Safety in Retail Skill Set Forms Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency BSBHRM513 Manage workforce planning CHCECD001 Analyse and apply information that supports employment and career development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFKB3006 Install fitted cabinets and components MSFKB3002 Determine requirements for installation of cabinets MSFKB3003 Check and measure fit of cabinets MSFFT4001 Coordinate on-site installation of furnishing products MSFKB3004 Conduct on-site adjustments to cabinets and components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURHTX103 Diagnose and repair heavy vehicle automatic transmissions AURETR144 Diagnose and repair integrated engine and transmission management systems AURTTX009 Overhaul automatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM30012A Apply mathematical techniques in a manufacturing

Learner Resources-SIRSS00023 Participate in Work Health and Safety in Retail Skill Set Forms Core units BSBDIV501 Manage diversityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all