Learner Guide-AUMGCA001 Provide customer service PMA sauces and soups SITXCCS014 Provide

sauces and soups SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards

ethics and privacy in an ICT environment ICTICT517 Match ICT needs with the strategic direction of the organisation ICTNWK529 Install and manage complex ICT networks ICTSUS501 Implement server virtualisation for a sustainable ICT system ICTTEN611 Produce an ICT network architecture design Elective units BSBSUS501 Develop workplace policy and procedures for sustainability ICTICT501 Research and review hardware technology options for organisations ICTICT509 Gather data to identify business requirements ICTNWK502 Implement secure encryption technologies ICTNWK503 Install and maintain valid authentication processes ICTNWK504 Design and implement an integrated server solution ICTNWK505 Design

assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

replace and assemble engineering components MEM14006 Plan work activities MEM18006 Perform precision fitting of engineering components MEM18018 Maintain pneumatic system components MEM18019 Maintain pneumatic systems MEM18002 Use power tools/hand held operations MEM18001 Use hand tools MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM18003 Use tools for precision work MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM09002 Interpret technical drawing If you require RPL Kits with comprehensive benchmarking

Units of competency PSPPCY010 Manage policy implementation PSPMGT007 Manage risk BSBMGT605 Provide leadership across the organisation PSPGEN070 Persuade and influence opinion PSPGEN071 Prepare high-level written communication PSPGEN067 Establish and maintain strategic networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AUMGCA001 Provide customer service PMA sauces and soups SITXCCS014 ProvideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce