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AURAMA005 Manage complex customer issues in an automotive workplace BSBPEF402 Develop personal work priorities
procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking
configure and secure a small office or home office network If you require RPL Kits with comprehensive benchmarking
Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCRT512 Originate and develop concepts CUADES511 Implement design solutions CUADES512 Establish
Vocational Placement Kit-SITXMGT004 Monitor work operations Certificate II AURAMA005 Manage complex customer issuesA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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