Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Course Units of competency AURTTL108 Diagnose

Units of competency AURTTL108 Diagnose and repair LPG fuel systems AURTTL007 Inspect and service LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCLSK313 Monitor livestock production growing environments AHCLSK306 Coordinate and monitor production performance AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production AHCLSK310 Implement feeding plans for intensive production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS201 Participate in environmentally sustainable work practices SHBHBAS001 Provide shampoo and basin services SHBHCLS002 Colour and lighten hair SHBHCLS003 Provide full and partial head highlighting treatments SHBHCLS004 Neutralise unwanted colours and tones SHBHCLS005 Provide on scalp full head and retouch bleach treatments SHBHCUT001 Design haircut structures SHBHCUT002 Create one length or solid haircut structures SHBHCUT003 Create graduated haircut structures SHBHCUT004 Create layered haircut structures SHBHCUT005 Cut hair using over-comb techniques SHBHDES003 Create finished hair designs SHBHIND001 Maintain and organise tools

Units of competency ICTTEN826 Evaluate and apply digital signal processing to communication systems ICTTEN825 Investigate applications of cloud networks in network switching ICTRFN806 Analyse satellite communications systems ICTRFN804 Produce radio link budgets ICTRFN805 Analyse cellular mobile network systems ICTTEN823 Manage voice

engaging and compliant classroom or webinar delivery of a qualification or unit

Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Course Units of competency AURTTL108 DiagnoseOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of