Vocational Placement Kit-HLTAHA004 Support client independence and community participation SCORM Units of competency FNSTPB402 Establish

Units of competency FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC319D Saw and cut concrete pavements to initiate planned cracks RIICCM206D Support plant operations If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXECM003 Design an ecommerce site SIRXMKT007 Develop a digital marketing plan SIRXMKT006 Develop a social media strategy SIRXCEG007 Develop online customer service standards SIRXSTR001 Develop an ecommerce strategy If you require RPL Kits with comprehensive benchmarking

high elements SISOPLN004 Identify hazards

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Vocational Placement Kit-HLTAHA004 Support client independence and community participation SCORM Units of competency FNSTPB402 EstablishA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.