Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
ACSF benchmarks
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTDBS507 Integrate databases with websites ICTPRG553 Create and develop REST APIs ICTPRG554 Manage data persistence using noSQL data stores ICTWEB522 Develop website information architecture ICTWEB525 Implement quality assurance process for websites ICTSAS530 Use network tools (Release 1) Group O ICTSAD501 Model data objects Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L If you require RPL Kits with comprehensive benchmarking
Units of competency MSMWHS205 Control minor incidents MSMWHS110 Follow emergency response procedures PMAWHS214 Undertake helicopter safety and escape MSMWHS200 Work safely PMAWHS215 Apply offshore facility abandonment and sea survival procedures and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)
vertical gardens and green facades AHCGRI501 Design roof gardens AHCGRI502 Design vertical gardens and green facades AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCCCF402 Report on project AHCCHM405 Plan and implement a chemical use program AHCECR401 Supervise ecological restoration works AHCGRI401 Construct roof gardens If you require RPL Kits with comprehensive benchmarking
Learner Guide-CUADES413 Develop and extend design skills and practice ELICOS Resources Units of competency SIRXCEG002 AssistOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce