Class Activity Book-BSBCUE203 Conduct customer engagement DEF implement and monitor policy and

implement and monitor policy and procedures FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSRSK612 Determine and manage risk exposure strategies Elective units BSBMGT517 Manage operational plan FNSACC511 Provide financial and business performance information FNSACC609 Evaluate financial risk FNSACC624 Monitor corporate governance activities If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS101 Work safely Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCIRG102 Support irrigation work AHCLSC101 Support landscape work AHCMOM101 Assist with routine maintenance of machinery and equipment If you require RPL Kits with comprehensive benchmarking

charge and replace batteries and jump-start vehicles AURETR128 Diagnose and repair instruments and warning systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURETR132 Diagnose and repair automotive electrical systems AURETR135 Apply knowledge of petrol and diesel engine operation AURETR143 Diagnose and repair electronic body management systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines Elective Units AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETH011 Depower and reinitialise hybrid electric vehicles AURETR008 Remove and replace electrical units and assemblies AURETR011 Install basic ancillary electrical systems and components AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETR115 Inspect

locate and protect underground services RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIIHAN308F Load and unload plant RIIMPO318F Conduct civil construction skid steer loader operations RIIRIS201E Conduct local risk control RIIRIS202E Respond to site based spills RIIWHS202E Enter and work in confined spaces RIIWHS204E Work safely at heights BSBOPS301 Deliver and monitor a service to customers BSBOPS402 Coordinate business operational plans BSBTWK301 Use inclusive work practices BSBXTW301 Work in a team If you require RPL Kits with comprehensive benchmarking

Units of competency AHCWRK303 Respond to emergencies AHCFAU201 Recognise fauna AHCWHS301 Contribute to work health and safety processes If you require RPL Kits with comprehensive benchmarking

Class Activity Book-BSBCUE203 Conduct customer engagement DEF implement and monitor policy andOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the