Self-Study Guide-BSBOPS502 Manage business operational plans Graduate Certificate Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

All LLND Kit materials are delivered in Microsoft Word format

Units of competency HLTWHS006 Manage personal stressors in the work environment CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core Units AHCPCM406 Develop a soil health and plant nutrition program AHCPGD404 Plan a plant establishment program AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Elective Units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS410 Report on a project AHCCHM405 Plan and implement a chemical use program AHCMOM402 Supervise maintenance of property

Units of competency AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-BSBOPS502 Manage business operational plans Graduate Certificate Core units BSBITU307 Develop keyboardingOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the