LLND Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Graduate Certificate Units of competency CHCDIV001 Work

Units of competency CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTADM001 Administer and coordinate Telehealth services HLTADM002 Manage Telehealth technology If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS040 Support independence and wellbeing CHCCCS031 Provide individualised support If you require RPL Kits with comprehensive benchmarking

Elective units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBSUS501 Develop workplace policy and procedures for sustainability BSBMKG506 Plan market research BSBADM502 Manage meetings Additional electives BSBMGT616 Develop and implement strategic plans BSBMGT608 Manage innovation and continuous improvement BSBADV602 Develop an advertising campaign If you require RPL Kits with comprehensive benchmarking

Each LLND Kit includes a qualification-specific assessment designed to evaluate the four foundational skill domains - Language

tools and equipment CPCCON3035 Determine concrete supply requirements CPCCON3041 Place concrete CPCCON3042 Finish concrete CPCCON3043 Cure concrete CPCCSF2004 Place and fix reinforcement materials CPCCWHS2001 Apply WHS requirements

LLND Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Graduate Certificate Units of competency CHCDIV001 WorkEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational