Unit Knowledge Guide-CPPSEC3105 Coordinate provision of quality security services to clients CUA Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information If you require RPL Kits with comprehensive benchmarking

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

A fully developed mapping document aligns every task with the ACSF skill areas

selection and induction of staff TAEDEL301 Provide work skill instruction AHCBUS511 Manage enterprise staff requirements AHCWRK403 Supervise work routines and staff performance If you require RPL Kits with comprehensive benchmarking

BSBXCS302 Identify and report online security threats

Unit Knowledge Guide-CPPSEC3105 Coordinate provision of quality security services to clients CUA Units of competency SITTIND001 SourceOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner