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ITIL® 4 Specialist: Direct, Plan and Improve (E-learning) Australia 6 Ancestors and DescendantsWhat is the ITIL 4 Specialist: Direct, Plan and Improve Course? The ITIL 4 Direct, Plan and Improve (DPI) course and qualification is one of the prerequisites for the designation of ITIL 4 Managing Professional which assesses the candidates practical and technical knowledge about how to run successful IT enabled services, teams, and workflows. It is also a pre requisite for the designation of ITIL 4 Strategic Leader, which assesses the candidates
