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Emotional Intelligence-used Elkan The Factors That Contribute ToIs Iq Destiny? Not Nearly As Much As We Think. Daniel Goleman Argues That Our View Of Human Intelligence Is Far Too Narrow, And That Our Emotions Play A Far Greater Role In Thought, Decision Making And Individual Success Than Is Commonly Acknowledged. Emotional Intelligence Includes Selfawareness And Impulse Control, Persistence, Zeal And Motivation, Empathy And Social Deftness. These Are The Qualities That Mark People Who Excel: Whose Relationships