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Operational Risk Management in Financial Services: A Practical Guide to Establishing Effective Solutions BISAC-POL048000 like a bullet) A HymnTechnology failures, data loss, issues with providers of outsourced services, misconduct and mis selling are just some of the top risks that keep financial firms up at night. In this context effective operational risk management is, simply, a commercial necessity. The management of operational risk, defined by the Basel Accord as arising from failures of processes, people, systems or external events, has developed considerably since its early years.