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the value of the idea is not the idea itself
- Medical malpractice litigation
CHAPTER 10 - Going Outside-the-Box: Considering New Models
Just as doctors need to stay up-to-date with the best practices in patient care
actionable and instrumental to your growth as a person and as a leader
Science of High Reliability (10 CME) Trust and Respect the value of the ideaCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader
