Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation AUTH-1642108 consultant companies

consultant companies

Christopher Pizzo

Author: Edmond S

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Japanese product development

Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation AUTH-1642108 consultant companiesTHE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: The customer is always right. But let's face it sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations and includes