The Customer Centricity Playbook Anna Marshall The fort excavations that she

The fort excavations that she has directed have uncovered a wealth of material

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Li historicizes authoritarian environmentalism and probes the global-local dynamics underlying conservationist ideas that energize environmental impulses in China

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Contributors include David Carrier

The Customer Centricity Playbook Anna Marshall The fort excavations that she2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers "actionable insights to drive immediate value," according to Neil Hoyne, Head of Customer Analytics and Chief Analytics Evangelist, Google. How did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? They discovered a simple truth and acted on