Physicians and Professional Behavior Management Strategies: A Leadership Roadmap and Guide with Case Studies Motivate Others • Aligning clinical quality to

•  Aligning clinical quality to enterprise strategy

Relationships

system design

Moral Authority

even if they don't own their own practice

Physicians and Professional Behavior Management Strategies: A Leadership Roadmap and Guide with Case Studies Motivate Others • Aligning clinical quality toMatthew J. Mazurek, MD, MHA, CPE, FACHE, FASA One of the most difficult tasks physician leaders regularly face is managing and mitigating unprofessional physician conduct complaints from patients, colleagues, nurses, and staff. Navigating the process well is usually a trial by fire exercise for most. Newly appointed physician leaders, especially, are nervous and uncomfortable confronting these issues with their colleagues. Physicians and Professional