Waiting for Service James T. Lawrence author of Tyburn

author of Tyburn

ISBN10: 0997146192

these rules are so important that almost 100 percent of the time any difficulty you might be experiencing in your parenting can be traced back to at least one or more of these rules being broken

Author: Larry Warner

the conditions in the Ardennes

Waiting for Service James T. Lawrence author of TyburnYou hate waiting in line or on the phone for customer service. There have been plenty of books about customer service, that all seem to offer "secrets" to improve customer service. This is not that book. I instead want to focus on Why customer Service is so broken and give you the secrets to get around it. Customer service is bad by design. Your bad customer service is not random, it is intentional. Customer Service is universally terrible, this is